We accept Mastercard, Visa, and Discover. For Paypal orders, please email us. We will need to know what you wish to order, your shipping address and the email address you use for Paypal. We will invoice you through Paypal.
Please email or phone us with questions or to place an order. We will check stock and be able to give you an idea of when you can expect to receive your hats. Please remember that our business involves time on the road and though we try to respond promptly it is not always possible. During our show season it will be harder to order directly and we encourage you to come to a show if possible.
We ship USPS and shipping charges are based on the size and weight of the box.
Your order is secure
Our Secure Server Order Form uses Secure Socket Layer technology. You will see the padlock symbol on your browser when you click 'Checkout'. All your personal information is secure.
Sometimes a purchase turns out to be the wrong size or color or the style just doesn't work for you. We will exchange it or issue a refund if you contact us right away, and as long as the hat has not been worn or altered. This needs to be handled as soon as you receive the hat. All shipping charges will be at your expense. Custom orders should be considered non refundable. All orders will be non refundable after 14 days unless we discuss special circumstances
Shipping charges are based on destinations & categories. Match letter to column in table below:
|2-5 days||1-2 days
No Guaranteed overnight
from my rural PO!
|Ground 2-8 days
(Email us for 3 Day charges)
|East Coast||West Coast||East Coast||West Coast||East Coast||West Coast|
|*Except: Cavaliers, Pirates and Mad Hatters. These must go UPS|
Shipping charges are ESTIMATES. Some orders may be a little more or less. We will choose USPS or UPS for shipping depending on which is best for timely delivery. Please email or call 276-694-4636 for 3 day select UPS charges or for estimated delivery dates.
All PO BOX addresses must go USPS.
UPS packages delivered to businesses will require signatures.
Please specify in customer comment if you have a preference. Large boxes with Cavaliers or Pirate hats and Mad Hatters will go UPS unless you live in a state that is very close to Virginia.
A 5% tax will be added for any shipment to Virginia
ALL UPS PACKAGES ARE SHIPPED NO SIGNATURE REQUIRED unless the customer requests signature required. There is a $4.00 charge for this service.
If you have selected INTERNATIONAL shipping we will email
you with the shipping costs for your approval before we process your order.
We will email you within a day or two with your shipping choices and estimated delivery times. We will not process your order until you respond.
We do not have any way to find out about customs fees or the time required to
clear customs in other countries.
All of our hats are US Made in Claudville, VA.
Hat Sizing Chart
toll free 877-735-6307
email : firstname.lastname@example.org